Vextori is an AI-powered customer engagement SaaS platform. It enables SMEs to streamline customer service, appointment booking, lead capture, and outreach campaigns through official authorized messaging channels 24 hours a day without manual intervention. Plans start from USD 19/month.

How much does Vextori cost?

Vextori offers three plans: Basic at USD 19/month (500 conversations/month, 1 staff), Standard at USD 49/month (2,000 conversations/month, 5 staff, auto-reminders) — the most popular plan — and Premium at USD 129/month (unlimited conversations, multi-branch). All plans include a 14-day money-back guarantee.

Is there a free trial for Vextori?

Yes. Every Vextori plan ships with a 14-day money-back guarantee, so you can try the platform risk-free.

Do I need to write code to use Vextori?

No. Vextori is fully no-code. Smart reply rules, multi-step booking flows, operating hours, and the service catalog are all configured from the dashboard.

What industries can use Vextori?

Vextori serves interior design studios, beauty and nail salons, F&B restaurants and cafes, fitness centres and yoga studios, property agencies, repair and maintenance services, tuition centres, and clinics and healthcare providers. Any business that communicates with customers through messaging channels can benefit.

How long does Vextori take to set up?

Vextori is self-serve. Most customers go from sign-up to a live first auto-reply in under 10 minutes — sign up, verify email, scan a WhatsApp QR code, and add your first rule.

Does Vextori support Chinese (中文) smart replies?

Yes. Vextori fully supports smart replies in English, Chinese (中文/普通话), and Malay. The system can detect a customer's language from their message and reply in the matching language automatically.

How does Vextori handle billing?

Vextori uses Stripe for international subscription billing. You can pay in USD or MYR, choose monthly or yearly billing, and use any major credit card. Subscriptions can be cancelled anytime.

Is my data isolated from other Vextori customers?

Yes. Vextori is multi-tenant by design. Every business has its own isolated workspace, its own WhatsApp session, and a strict tenant boundary on every record in the database.

What happens if my WhatsApp session disconnects?

Vextori persists session credentials and automatically restores connections when the platform restarts. You will only need to re-pair your number if WhatsApp itself invalidates the session.